It was announced in October that a that the card issuer for CCU's Prepaid Cards had selected a new banking partner. Students with Prepaid Cards issued by MetaBank received email on 10/22/18 notifying them of the change and that the Prepaid Card would be closed, effective December 15, 2018. The email included a list of important dates for the transition and steps to be taken to receive remaining balances from the card.
If you have a Prepaid Card issued by MetaBank with unused funds, a check for the unused fund balance will be mailed to you by January 31, 2019. If you need to update your address, please log onto your card account at the website listed on the back of your card. You may also call a Customer Support Representative at 1-888-373-7905 if you have additional questions regarding the closure of the Prepaid Card Accounts.
All students should log into the Student Account Center to review and update (if necessary) their refund preference.