Your password will expire every 120 days. To reset your own password 24/7, please set your security questions here. Next, visit the password reset page here.
If you need assistance:
Email a detailed description of your needs and contact information to firstname.lastname@example.org. This will open a service ticket in an automated system. You will receive an automated response with a service ticket number.
Call 888-714-1113 OR 513-276-1113 and a technician will answer and work with you to solve your problem. If someone is not able to assist you, please leave a detailed voice mail and they will return your call.
Use the client portal to open a helpdesk service request and manage your current helpdesk requests. The Client Portal website is http://www.missolutions.com/cpl
You can also visit the IT Helpdesk located in the lower hallway of President’s Hall by the vending machines from 8:30a.m. to 5:00p.m. Monday through Friday.